New COVID-19 WhatsApp information service: 31 March 2020

The Government has now launched a Coronavirus Information Service on WhatsApp. The free service is an automated ‘chatbot’ that will allow people to get answers to the most common questions about COVID-19 directly from Government. It aims to further reduce the burden on NHS services, including 111, combat the spread of the virus and ensure […]

The Government has now launched a Coronavirus Information Service on WhatsApp. The free service is an automated ‘chatbot’ that will allow people to get answers to the most common questions about COVID-19 directly from Government. It aims to further reduce the burden on NHS services, including 111, combat the spread of the virus and ensure people stay at home and save lives. It’s as easy as sending a message ‘hi’ to the dedicated number on WhatsApp. Please share details about the Coronavirus Information Service on your communications channels. More information can be found on the Government website.